Shipping Information

 

Holiday Shipping Schedule between Dec 16 & Jan. 4th, 2014.  
 See Holiday Shipping Method Options below in "yellow highlighted" area.

ORDERS  MUST  BE  IN  BY 10am FOR SAME  DAY  SHIPPING!  

Our Shipping Goal

We are shipping experts, who deliver the freshest meat at the best price for the value.  Ask anyone who has tasted it.  Our goal is to ship our product to you so that it safely arrives with its full nutrition and flavor preserved.  Our meats are processed fresh and then custom-cut fresh or flash frozen until they arrive at your door. This method allows us to deliver meats of the highest possible quality.

Our shipping rates are the best in the industry.  You can trust your order to be packed with extra care and attention to protect the meat for the trip to your address.  Since we process the meat on a weekly basis, you can expect the freshest meat in the industry.  Whatever is not shipped fresh, unfrozen, is quick frozen for preservation until it arrives at your intended location.

I. Our Shipping Guarantee

         If  you are not completely satisfied with your order, we will issue a credit, refund or replacement of the product that you are dissatisfied with (your choice). To assure that your order arrives properly frozen, you will never receive your order on Sunday or Monday. 

         If you need to have a shipment made on Friday for Saturday arrival, you must call by 3 pm on Thursday to assure the arrangement.  Call 888-295-6332 to set up special needs.  We aim to accommodate!!!

 

II. Shipping Method Choices:

         SPEEDEE & FEDEX GROUND**: FREE GROUND SHIPPING (15 lb minimum order) available:
             **Ground shipments can not be insured for damages for any reason.

Holiday 2013 Shipping Schedule for Dec 16 thru Jan 2 for delivery during holidays.  Resume non-highlighted schedule below for Jan 6th shipment.

Holiday Shipping Method Options & Days:  ORDERS MUST BE IN BY 10 AM FOR SAME DAY SHIPPING.  

  • Monday, Dec 16 : Fedex Express Next Day, 2-day or Saver or Ground if you are in the "2-day Ground zone listed below;
  • Dec 17  & 18: Fedex Express Next Day or 2-day
  • Mondays, Dec. 23 & 30 Thurs: 26, & 2: Fedex Express Priority 
  • Resume Jan 6 2014:
  • Next Day Ground(hot pink) Shipping on Monday through Thursday for the following states: WI, MN, & Upper MI
  • 2-Day Ground Shipping(turquoise blue) on Mondays thru Wednesdays for the following states: IA, MO, AR, IL, IN, MI, OH, KS, WV, MT, ND, SD, TN, KY,  East 1/2 of NE & CO, North 1/2 of MS & AL, Western 1/3 of PA
  • 3-Day Ground Shipping(orange) on Mondays & Tuesdays for the following states: TX, OK, AL, GA, FL, NC, TN, SC, KY, CO, VA, PA, LA, ME, VT, NH, NJ, MA, RI, CT, DE, VA, DE, DC, MD, Southern ID & WY, East 2/3 of NM.
  • 3-Day Express Shipping(orange, green & fuschia) on Mondays & Tuesdays for the following states: ME, VT, NH, NY, NJ, MA, RI, CT, DE, WA, OR, CA, AZ, NV, Partial of UT, NM, ID, CO, TX
         FEDEX EXPRESS NEXT DAY or 2 DAY:  Mondays through Wednesdays.  $30.95 Shipping per Container  (Product  weight 15- 70 lbs)**  
  • Orders under 15 lbs add $5.00 shipping surcharge.     
  • For Saturday Delivery: Shipped Friday for Saturday arrival, you must call by 3 pm on Thursday to assure the arrangement.  Call 888-295-6332 to set up special needs.
  • SATURDAY DELIVERY SURCHARGE: $22.00/container.

     

III. How We Pack Our Meats

  • All perishable product is packed in insulated coolers with liners
  • Dry ice and gel packs are added to maintain necessary temperatures to protect product as ordered; fresh or frozen until it arrives at your desired destination.
  • REMINDER: Fresh and frozen product combination orders can't be guaranteed of arrival condition; ie, frozen may start to soften on outer edges and fresh may have frozen spots.  Both can be frozen or refrigerated upon arrival. 
  • FRESH orders are required to be shipped by NEXT DAY DELIVERY METHOD!
  • FRESH orders placed before Tuesdays can be shipped on Wednesday.

If you need a price quote before your order is shipped, either call or indicate that on your order in the "comment" section. We would love to answer any questions you have about bison meat so feel free to contact us at contact@northstarbison.com.

PLEASE NOTE: All orders are first come - first served.  FedEx Ground & SpeeDee cannot specify a time frame of when they can deliver but they state the package should get there anytime between 8:00 am and 7:00 pm. If shipping to a business please state your hours of operation Monday thru Friday. If you are ordering and must choose 3 Day Shipping, please be sure to try to order the week prior because if you order after Tuesday noon, Wednesday, Thursday or Friday, your order will not ship until the next following business week.

Again, prompt service is a priority along with superior quality product and will attempt to ship orders placed before noon, the same day if    chosen shipping method will deliver the package before the weekend.

IV. How We Ship Our Meats

                                                                                                     
  • Our advanced shipping system only uses shipping methods which are capable of getting your perishable product to you in 3 days or less to assure that your order arrives frozen.

V. When We Ship

We make every effort to ship your product as soon as possible. However, in order to ensure the freshest product we operate on a "just in time" inventory system. This means that some of our products may be momentarily unavailable and your shipment may be delayed.
Again, prompt service is a top priority along with our superior quality products and will attempt to ship orders placed before noon the same day if the chosen shipping method will deliver the package before the weekend. 

VI. Keeping Shipping Costs Low

  • Due to Northstar Bison's high shipping volumes, we negotiate reduced shipping rates from our shipping service providers and pass these savings on to you.
  • Please note that your shipping cost per pound will always be lower if you order more product.

VII.  Northstar Bison Store Locations:

1)  Pickup Location for products Monday thru Friday 8 til 4 pm.

       

         Northstar Bison Distribution

         2500 College Drive

         Rice Lake,   WI  54868 

         715-234-9085,  888-295-6332

 

2) Ranch Store Location for product sales:  Saturday 8 til noon (winter hours- til end of May)

               Northstar Bison Ranch
               1936 28th Ave.
               Rice Lake,  WI  54868
               715-234-1496

 

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